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Notification as per article 13 of Leg. Decree 196/03

We wish to inform you that your personal data collected at the time of registration or booking will be used by: the FH Hotel Group, in full compliance with the fundamental principles laid down by Legislative Decree no. 196 of 30 June 2003 regarding the protection of personal data.

Personal Data Handling Procedures and Use

As follows, we herewith summarize our procedures with regards to the gathering, storage and processing of your personal data, and what each piece of information is used for:

gathering and storage of your personal data so that we can provide booking and purchase services
the use of your data for marketing and promotional purposes

Your right to consent and the consequences of a refusal to consent

Your consent to the processing of personal data is necessary. In case of refusal to give consent it will not be possible to provide the services referred to above.
There are no consequences to a refusal of consent.

The data may be communicated to

The data will be communicated to:
Federico Isola
head office:
Federico Isola
and anyone named by the Data Controller (art.29 of Leg. Decree 196/03)

Rights as per article 7 of Leg. Decree 196/03

You have the right to update, change or cancel the data you have sent us by sending an email to: info@fh-hotels.com

Data Controller and Data Processor

The data controller is::
FH Hotels
head office: Viale Michelangelo, 5 50125 Florence, Italy
As per Article 7 of Leg. Decree 196/03 any complaints or requests must be sent to:
FH Hotels
The Data Controller, as per article 29 of Leg. Decree 196/03 is:
FH Hotels

Cookie Policy

Cookies are used on our website to give users a better browsing service and experience.

What are cookies?

Cookies are small text files sent from the website to the terminal of the party concerned (usually the browser), where they are stored before being referred back to the website upon the same user's next visit. A cookie cannot retrieve any other data from your hard drive, pass on computer viruses or capture email addresses. Each cookie is unique to the user's web browser.

What cookies do we use?

Technical session cookies

The cookies used on the website http://www.fhhotelgroup.it, http://www.calzaiuoli.it/, http://www.calzaiuolihotel.com/, http://www.hotelpalatino.com/, http://www.hotelpalatinoroma.com/, http://www.villafiesole.it/, http://www.villafiesolehotel.com/, http://www.hotelmediterraneo.com/, http://www.hotelmediterraneofirenze.com/, http://www.globocentrocongressi.com/ are used for computer technology authentication or to monitor sessions, and to store specific technical information regarding the users that access the server of Blastness, the website maintenance and hotel booking service provider.
Pursuant to Article 122, paragraph 1, of the Privacy Code (in the formulation in force after the entry into force of legislative decree 69 / 2012), "technical" cookies can be used even in the absence of consent.
For maximum transparency, below we provide a number of technical cookies and specific cases of activity on the website:
• Cookies implanted in the user/contracting party's terminal directly (that will not be used for other purposes) such as session cookies used for on-line booking on the website, authentication or customisation cookies (for example, the choice of the browsing language); these cookies remain active only for the duration of the session.
• Cookies used to statistically analyse accesses/site visits (the so-called "analytic" cookies) that are exclusively used for statistical purposes (not for profiling or marketing) and to collect aggregate information without the possibility of tracing back to the identification of the individual user. In these cases, since current legislation requires that, when using analytic cookies, the user is given clear and adequate instructions to easily oppose implementation of such (including any mechanisms to make the cookies anonymous), we give instructions on how to disabled installed cookies below. The duration of analytic technical cookies is 30 minutes.

“Third-party” cookies

Third-party cookies are code parts set by a website different than the website you are currently browsing. This involves the transmission of cookies from third parties. Management of information collected from “third parties” is goverend by the relative information notices to which we ask you to refer. For greater transparency and for convenience, we provide the information on the types of cookies used by third party service providers, purposes, retention period and the third parties who retain and access the information on our websites:

Cookie name Function/Purpose Expiry
Google Analytics https://support.google.com/analytics/answer/6004245?hl=it STATISTICS
Google Analytics is a Google analysis tool that helps website and app owners understand how visitors interact with the contents of their website (pages visited, browsing time, etc.) by providing useful statistics designed to optimise and improve the browsing of the website without identifying the browser.
_utma 2 years
_utmt 10 minutes
_utmb 30 minutes
_utmc until the session is closed
_utmz 6 months
_utmv 2 years
Google Adwords https://support.google.com/adwords/answer/2407785?hl=it PROFILING
Favours the research on Google services offered by the hotel without collecting or monitoring information capable of personally identifying a user
30 days

How to modify settings on the cookies

Most browsers allow to clear cookies from your computer hard drive, block acceptance of cookies or receive a warning before a cookie is stored.
Therefore, to remove cookies we encourage you to follow the instructions on the pages of the various browsers:
- Chrome: https://support.google.com/chrome/answer/95647?hl=it
- Firefox: https://support.mozilla.org/it/kb/Gestione%20dei%20cookie
- Internet Explorer: http://windows.microsoft.com/it-it/windows7/how-to-manage-cookies-in-internet-explorer-9
- Safari: http://support.apple.com/kb/HT1677?viewlocale=it_IT

What happens if the cookies are disabled?

Nevertheless, if you block or erase cookies, it may not be possible to reset previously specified preferences or customised settings, and our capacity to customize the user experience will be limited.

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